Don’t leave out the “g” in

One of the popular malware items now is the call support popup to scare you into thinking you’ve been infected, and you need to call a toll-free number to get support. If you type too fast with, and only get, then you will see this first hand.


To get rid of this dialog, you have to kill your browser process (CTRL-ALT-DEL, Task Manager, end task on Internet Explorer, Google Chrome, or Mozilla Firefox).  If that sounds too complicated, just turn off your computer.  Never call the support number!!  Clicking the red X to close does not work, as the dialog just continues to pop up again.

iOS calendar

I live in a Microsoft world, for work it is where I stay. But I am a Mac guy. I love my iPhone, iPad, and MacBook. With that being said, I still use Google like it is going out of style, and love features that my Google account offers. Trying to get all these to work together though can be a nightmare. I have used a great calendar on my iOS devices called Sunrise that is amazing. Unfortunately Microsoft purchased it recently and now they are discontinuing it; taking away an amazing app because they want iOS users to download Outlook. As much as I use Outlook in my Windows world, I do not want it to converge on my Mac world. So I’m in search of something else, and may have just found it. I was unaware that Google hides a feature that allows you to sync a number of other calendars & shared calendars to your iOS devices.

I don’t need to tell you how to setup your accounts on your iOS device, or let’s say I’m not going to tell you, anyway. Assuming you have that done, visit this link and sign in with your Google account:

Check the boxes of the shared calendars you want to sync. Google has this set to off by default.  (Also assuming you have shared calendars setup with friends/family and you have enabled the necessary permissions – again not going through that here.)

It should not take long for that to sync up on your iOS device, then you should be able to see all these calendars.

I hope this helps someone else as it has me, because I was really wondering how to get access to these calendars.

Please fill out the poll and let me know if this helped you out:

Microsoft Phone Scam

I worked with a gentleman today who got a phone call from someone posing as a Microsoft rep today. This was interesting because it was something I had not seen in a LONG time. The gentleman figured out he was getting scammed and tried to get the scammer off the phone, but did not get them out of his PC. It was a Windows XP PC, and the scammer set the Windows XP startup password; not a user account. It looked like the following:


I had to research how to get around this, so I thought I would post it in case any other searchers needed help with it. You may get lucky & crack the password, but I did not have that luxury, as I was on the customer’s dime. Here are the steps I did, and some links to reference items.

1) Boot the PC into a standalone environment that has access to the command line. You won’t be able to boot into Windows XP Recovery Console, because it needs the administrator password & this startup password (and if you guessed the password, well then you don’t need to be at this step, right?)

2) Once at the cmd prompt, you need to remove the “corrupt” registry files and restore a backup set. This can be done with the following steps:

  • Navigate to C:\Windows\System32\config (you must be in this directory for the following cmds to work properly)
  • Backup the following files to another location in case this does not work – software, system, sam, default, security – using the following cmds:
    • md backup
    • copy software .\backup
    • copy system .\backup
    • copy sam .\backup
    • copy default .\backup
    • copy security .\backup
  • Delete these same files now
    • del software
    • del system
    • del sam
    • del default
    • del security
  • Copy working files from repair directory
    • copy c:\windows\repair\software
    • copy c:\windows\repair\system
    • copy c:\windows\repair\sam
    • copy c:\windows\repair\default
    • copy c:\windows\repair\security
  • Reboot your computer.  It may look odd, but don’t worry this will correct that.
  • Reference the following link, but start from Part 2: (Skip Part 4, I’m not really sure why Microsoft included that)

This should get you back up and working at least to a point without the startup password.  It worked for me and my customer was back in business.

Windows 10 upgrade

If you are one of the many people who did not get the Windows 10 notification (as I did not), then I will save you a lot of hassle of going through mindless updates and searching the web for what to do (at least that is my intention).  Here is what I found:

1) Proceed to this site:

2) Follow the download to get the Media Creation Tool for your version of Windows.  You will need to know if you are running 32 bit or 64 bit.  (Check your System — right click My Computer, select properties.)

3) Download and run the tool.  Select whether you want to upgrade now or create installation media.  If you want to know how to use the installation media, go here:

4) If you upgrade now, be sure to read the requirements here, or you will likely receive errors when attempting to install the upgrade.  Also the download will take quite some time depending on your Internet connection.

I have taken you as far as I can.  It is now up to you to decide which pill you will take: the red pill or the blue pill.

Exchange Server 2013 migration

Just finished an Exchange Server migration from 2007 to 2013.  Wow was this frustrating.  Microsoft puts some documentation out there for this; others of us techs put more documentation about this.  I’m not sure how much of this was due to the environment for where these servers were located, but it took a lot of patience.

The Web Admin Center throw me off, but this is one of the features I actually like.  This way you do not have to logon to the server to open, or install any additional software on your management PC.  In this environment, I struggled with mail flow, Autodiscover & ActiveSync.

Lots of issues with mail flow may have been my own doing.  I tried to jump in without paying attention to the documentation, and update the receive connectors based on existing ones in Exchange 2007.  Word to the wise, don’t do that.  Microsoft changed these from 2007/2010, and when I started disabling the ones that “I didn’t need”, well I found out quickly how wrong I was.  Outbound email wasn’t working either, but I missed the obvious solution on this one, which was a Microsoft Transport service that did not start properly (FYI, changed this service to Automatic Delayed Start, and seems to keep it under control now).

After mail flow was corrected, dealt with the Autodiscover security alert with Outlook.  Again, this could have been the environment, but changing the Client Access Server URL to, broke the connection with Outlook & ActiveSync.  I had never had this happen before in any version of Exchange that I worked with since Microsoft started the Autodiscover.  Turns out I’m going to have to opt for the SAN SSL certificate in this case.

Needless to say I am so looking forward to the next migration to Exchange 2013, and I have a few on the horizon.  I’m really hoping the others will go better than this has done.

Diskpart is a magical tool

WARNING:  True geek confession coming up.

If you don’t use the command line, you are missing a lot in life.  Diskpart is an amazing tool available via Windows command line.  I love the “clean” command.  It makes life so much easier when you are having issues with a hard drive, whether write problems, or a stubborn partition.  Be aware though that you will lose everything when you clean it.  But in some instances, you have reached your limit and you don’t care.  Like today for instance.  It’s Friday, so say goodbye data.

Updated Blog

I had to start over on my posts, and delete all previous items.  When I moved my blog from GoDaddy to WordPress, some of the integrations I had enabled don’t work any longer, one being my twitter integration.  So I had to move my twitter feed to the sidebar, and decided to delete all of the posts and begin anew.

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